Sample Request Process for Ordering Promotional T-shirts
- Initial Inquiry:
- Customers interested in premium promotional T-shirts can contact SiATEX Global via email, phone, or the contact form on our website. During this step, you can specify your requirements, such as the type of T-shirts (e.g., blank, custom print, tag-less), fabric preferences, quantities, sizes, and any other specific needs.
- Consultation and Requirement Analysis:
- Upon receiving your inquiry, our sales team will reach out to you for a detailed consultation. We will discuss your needs, budget, target audience, and any design ideas you may have. This step helps us understand your project better and provide the most suitable solutions.
- Quotation and Pricing:
- Based on your requirements, SiATEX Global will provide a detailed quotation, including product specifications, pricing (at factory prices), customization options, and estimated delivery time. Our pricing will reflect the cost of production, customization, and shipping to your location (e.g., Oman, Dubai, Saudi Arabia, etc.).
- Sample Production:
- Once you approve the quotation, we can proceed with the production of a sample or prototype. This sample allows you to check the quality of the fabric, print, and finishing before committing to a bulk order. Sample production typically takes 7–10 days, depending on the complexity of your design.
- Sample Approval:
- After receiving the sample, you can evaluate it and provide feedback. If any changes are needed, we will make the necessary adjustments until you are fully satisfied with the final product.
- Bulk Order Confirmation:
- Once you approve the sample, you can place a bulk order. We will provide a final order confirmation, including the total cost, delivery timeline, and payment terms. A deposit is typically required to initiate bulk production.
- Production and Quality Control:
- Our production team will begin manufacturing your order. Throughout the production process, we conduct rigorous quality checks to ensure that every T-shirt meets our high standards and your specific requirements.
- Packaging and Shipping:
- After production is complete, your order will be carefully packed to prevent any damage during transit. We handle all shipping arrangements to ensure timely and efficient delivery to your location.
- Delivery:
- Your promotional T-shirts will be delivered to your specified location. We provide tracking information and regular updates to keep you informed about the shipment status.
- Feedback and Support:
- After delivery, our team will follow up to ensure you are satisfied with your order. We welcome any feedback and are available to assist with any post-delivery inquiries or future orders.
This process ensures a smooth and transparent experience for our clients, from initial inquiry to final delivery, maintaining high-quality standards and customer satisfaction at every step.